. Position In this role, you will work on our service desk team in a second line capacity, dealing with software issues... that are raised by our clients through our service desk ticketing system, called Service Now. You will deal with the more specialised...
ENSEKon our service desk team in a second line capacity, dealing with software issues that are raised by our clients through our service... desk ticketing system, called Service Now. You will deal with the more specialised, complex and lengthy tickets that the...
ENSEKproblem and sign off the ticket. As service desk analyst you will be dealing with known issues that can typically be solved.... Position In this role, you will work on our 'new in' or 'backlog' service desk team, dealing with software issues...
ENSEKin’ or ‘backlog’ service desk team, dealing with software issues that are raised by our clients through our service desk... ticketing system, called ServiceNow. You will clarify the problem, triage the problem and sign off the ticket. As service desk...
ENSEKof the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology... less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk...
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