SERVICE DESK ANALYST 2 jobs in GLASGOW, United Kingdom

Reference: 4071 We are pleased to be recruiting for a Level 2 Service Desk Analyst to join a high-growth headquarters... with Service Level Agreements. Working with 3rd line SME’s to help identify tasks and knowledge to transition to the Service Desk...

and improvements of internal systems. Daily monitoring the Service Desk for new tickets, prioritising and taking ownership of them... from; your home, in your clubhouse, as well as just a change of scenery. We expect our teams to spend some time in the office (1-2...

of internal systems. Daily monitoring the Service Desk for new tickets, prioritising and taking ownership of them... your clubhouse, as well as just a change of scenery. We expect our teams to spend some time in the office (1-2 days per week...

Assistant Systems Analyst x 2 Job Purpose The Assistant Systems Analyst provides a range of technical advice... (CoSE). Reporting to the Service Desk Team Lead, this position requires a proactive and customer-focused approach...

of contact. Other avenues of support will include staffing a customer facing service desk and helping students one to one with enrolment... and enrolment related issues and will play a crucial role in delivering a positive and innovative student centric service to enhance...