Service Desk Manager (Customer Service) Job Purpose The Service Desk Manager will lead the Service Desk team in... workflows 4. Analyse and produce reports to senior managers that define customer service standards and any gaps that need...
University of Glasgowregularly with the Senior Service Desk Analysts, Service Desk Manager and team members and other service units within the...Service Desk Analyst Job Purpose The Service Desk Analyst will work to deliver Estates services as part of the...
University of Glasgow