requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely..., and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate...
LA Internationalis maintained. *Resolution of calls ranging from simple password resets to complex server queries. *Escalation of calls to 3rd Line... service. *Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) *Perform software...
LA International