such as policy, product, system, SOP etc. - Develop quality management framework driving continuous improvement in customer service... monitoring of performance versus target. - Identify opportunities in global and regional operations and address them accordingly...
for partners, employees, and customers. Supervising local trainer allocation (for instructor-led classes) and collaborates... with the Regional manager for the certification of partner trainers. Supervising and manage all the administrative activities...
Wolters Kluwer