from customers and clients - Enter data into the central database - Compile, verify accuracy and sort information... according to priorities to prepare source data for computer entry - Review data for deficiencies or errors, correct any incompatibilities...
Maximusof information and call center metrics - Monitor performance including call quality and systems documentation - Ensure compliance... and systems documentation. - Ensure compliance with all applicable requirements of the contract, State and Federal regulations...
Maximuscenter operations; quantify the impact of past and future events, such as system changes, loan conversions, changes to agent... and Responsibilities: - Provide analytics data of call/web chat arrival patterns, seasonality analysis of call and web chat volumes...
Maximusof Personnel Management United States Postal Service Customer Service Center. Essential Duties and Responsibilities...: - Responsible for managing reports based on data collected by Maximus and its vendors in order to provide information regarding...
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