Performance & Planning Lead needed by global financial services company to to oversee all SLAs and KPIs, enhancing... customers' experience and advancing the business metrics. The Performance & Planning Lead will: Take ownership of the...
Lexstra Limitedunderperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management... metrics (KPIs including Service Levels, Backlog management, Productivity Analysis, Capacity Planning, and performance...
Lexstra Limitedclosely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design..., Capacity Planning, and performance management)....
Lexstra Limited