Performance & Planning Lead required by a large financial services firm to monitor, and present client SLA improvement... to policies and guidelines. Performance Coaching – a key part of this role will involve Leadership and colleague development in...
Lexstra Limitedunderperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management..., this role will assist with Performance Coaching and will support the team leaders in gathering evidence on poor performance...
Lexstra Limitedclosely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design... and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams...
Lexstra LimitedTravel Business line Lead for product wordings and related literature Build technical wordings in accordance with Travel... understanding of customer behaviour and is comfortable with providing insight to develop business performance. Market research...
AXATravel Business line Lead for product wordings and related literature Build technical wordings in accordance with Travel... understanding of customer behaviour and is comfortable with providing insight to develop business performance. Market research...
AXA, as well as supporting transformational change across the Council. As Executive Director, you will lead and ensure high performance... team and will be pivotal in driving operational excellence and improvement across this particular portfolio of services...
Surrey County Counciltechnical management and administration of the DLP and IRM platform. Lead and manage the Insider Threat Engineering team... Threat Engineering function to identify areas for continuous improvement. Provide regular reports and updates to senior...
Willis Towers Watson. Lead and coordinate the build and updating of significant risk/retail models using Radar, Emblem and any other alternative... modelling/Data Science techniques. Have full oversight of analysis to monitor any issues in key aspects of business performance...
esure Groupof all operational resources in the busy call centre and despatch office. Deliver continuous improvement in performance, efficiency... of resource allocation and business profitability through techniques including individual performance management...
EMED Groupobjectives, monitor performance, and foster a culture of excellence and continuous improvement. Quality Assurance: Oversee the.../processes, taking a systems thinking approach To supervise, develop, lead and motivate a team or teams to deliver operational...
Experisacross all channels. Coach and develop the team to achieve success in role, delivering on performance and customer experience. Lead.... Purpose: As the Customer Service Manager, your primary purpose is to lead and manage the travel complaints department...
AXAacross all channels. Coach and develop the team to achieve success in role, delivering on performance and customer experience. Lead.... Purpose: As the Customer Service Manager, your primary purpose is to lead and manage the travel complaints department...
AXAwithin the GB region. Reporting to the Head of Employee Relations GB, the Employee Relations Lead manages end to end employee... Partners, Talent Advisors and CoEs to help establish clear protocols in areas such as performance management, equal pay...
Willis Towers Watson