. Responsible for supporting system and user documentation for end users, contact center agents, and clients. What Part... and configuration. Performs advanced (e.g. workforce management application that has a moderate integration to call recording system...
Global Paymentsdepartmental operations for the call center. Interacts with client leadership requiring issue resolution. Oversees the efficiency.../quality of monitoring call volumes ensuring Service Level Agreements are maintained. Plans, directs, supervises, and evaluates...
Global Payments