listed below are representative of the knowledge, skill, and/or ability required. Reasonable adjustments may be made... of all organisation’s key IT services for which support is being provided – Understanding of support tools, techniques...
Vertex IT Solutions, and security – Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix – Monitor the remote... documentation maintenance and review in ConnectWise – Communication with customers as required: keeping them informed of incident...
Vertex IT Solutions