. Using call-logging software to refer appropriate calls to specialist staff, ensuring that users receive responses.... Developing a thorough knowledge of the organisational structure and IT infrastructure of the University, so as to be best placed...
University of Birminghamprovision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness... Suite, JD Edwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration...
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