Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must Good understanding... on Incident Management and Service Request fulfilment Documenting the technical, process, ticket status and other relevant...
N Consulting UkExperience in executing the service request raised in the ticketing tool as per the SOPs provided to the team. Basic L1 level... in a international help desk is must Good understanding and hands-on experience of Incident Management process...
N Consulting Ukcustomers. You will also be responsible for overseeing the entirety of their Assistance experience, monitoring L1 and L2... or equivalent experience 3+ years of operations, technical support, customer success, or analyst experience Experience presenting...
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