ITSM REPORTING LEAD jobs in LONDON, United Kingdom

management processes (ITSM), guardrails, tools, and frameworks executed across IT and Supplier teams. Reporting to the Service...ITSM Specialist Luton/Hybrid The ITSO (IT Services and Airline Operations) organisation manages and is accountable...

Job Title: ITSM Functional Consultant Job Type: Contract \ Permanent Job Location: London , UK... Job Description: ESM Senior Functional Consultant Role Overview Senior ITSM Functional Consultant, a self-driven individual who...

Senior Reporting Analyst will lead the IT Service Reporting function in SIAM team. The role entails providing day to day...Job Title: Senior IT Service Reporting Analyst Job Type : Contract/Permanent Job Location: London , UK...

looking for a Customer Service Lead to join our Operations team. Reporting to the Global Head of Operations, the Customer Service Lead... Knowledge of ITSM tools eg. Zendesk, Jira, etc. Experience with leading and motivating teams, including 1:2:1s and appraisals...

and development. What you'll be doing The Service Desk Lead is integral in driving the delivery of support services through ticket... customer service and timely resolution to customer’s needs. The Service Desk Team Lead will help their team to resolve user...

with continuous learning and development. What you'll be doing The Service Desk Lead is integral in driving the delivery... that they are delivering exceptional customer service and timely resolution to customer's needs. The Service Desk Team Lead will help...

Management team is seeking a dynamic and motivated individual to join us. As a member of our ITSM team, you will be responsible... Change Management Lead to join our organization. In this role, you will be responsible for managing and continuously...

Solution Engineer DoiT is looking for an experienced and technically adept Solution Engineer to lead by example in... into both enterprise and mid-market accounts. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud...

● Full-time reporting to VP Information Security ● Southwark, London / Hybrid Role (minimum 1 day per week in the...). About the role Reporting to the VP Information Security, you will provide global IT support to PensionBee employees...

a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Freshworks transforms the way world-class organizations... driving CX sales growth across the region. Reporting to the SVP for Europe, you will ensure the CX GTM strategy...

a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Freshworks transforms the way world-class organizations... driving CX sales growth across the region. Reporting to the SVP for Europe, you will ensure the CX GTM strategy...

technology. Your Role and Responsibilities As a successful Senior Service Manager in IBM CIC, you will lead a team... (written and verbal) with the client, partner, and account team on project status. Reporting and Metrics Management: Report...

programmes. Lead, motivate and develop the team. Foster a culture of pride, teamwork and passion. Provide communication... team members to achieve their full potential. Lead the sales process and tender responses on Information Security...

you can impact in this role: Work in a team of 5 reporting to the Group IT Service Desk and NBO (New Bakery Opening) Lead... is maintained and that service targets are met Work effectively within a key team, working closely with the Service Desk Lead...

, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve... with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every...

efficiently and effectively to meet the needs of their clients. You will lead a team of IT professionals, fostering... and Management: Lead, motivate, and manage the service desk team and external consultants to achieve excellence in customer service...

, influencing and training internal stakeholder teams to understand processes aligned to support this. Lead continuous improvement... Managed service reporting. Develop and oversee communication plan between our customers and partners. Monitor and report...