– as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices... of Service desk systems and associated tools Proven experience working on a helpdesk in an IT environment 1st Line Support...
Sopra Steria- as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices... of Service desk systems and associated tools Proven experience working on a helpdesk in an IT environment 1st Line Support...
Sopra Steria, with a strong tradition of excellence and high standards of quality and service. We are passionate about the holidays... within the ITSM toolset to point of escalation or resolution. Liaise with external resources where necessary to resolve issues...
Hotelplan UK