service to all IT users within the company Logging, monitoring and dispatching helpdesk requests Ensuring that requests... are effectively captured and allocated to the appropriate priority levels Undertaking first line support for IT users by phone...
QA Apprenticeships. Main responsibilities: IT Helpdesk Support: Responsible for the end-to-end management of IT Helpdesk Tickets, including fielding support... with day-to-day support, assisting on project work and working within a newly formed IT Team. This includes responsibility...
Nine Twenty18/03/2024 Denholm Energy Services are now recruiting for an IT Support Apprentice! IT Support Apprentice Location... energy and defense sectors. An exciting opportunity has arisen for an IT Support Apprentice. Under the supervision...
TribePostLearning and Teaching Support Administrative Assistant Job Purpose Act as first point of contact on the School... of Engineering's Teaching Office reception desk providing comprehensive administrative support to the school's academic...
University of Glasgow. They are a sustainable waste management firm who take their private and public sector customers’ rubbish and recycle it. With over 40 years..., they are looking for a confident and hardworking apprentice to join their team to provide support to their business support team! If working...
QA Apprenticeshipssupport, as part of a national support team, responding to IT issues raised by staff regardless of location. The hours... use of a centralised helpdesk call logging environment A good understanding of IT/Data Security policies and procedures and reporting...
RSM InternationalHelpdesk / Support systems and services Logging and tracking of support issues Interacting with customers in a confident... and problem-solving skills Experienced in the use of helpdesk systems and ability to manage customer support issues throughout...
Smarter Grid Solutions, sales admin/sales support, marketing, and IT Helpdesk/IT support... for providing customer support, resolving issues as they arise, diagnosing faults, training new staff members...
Think Specialist Recruitment, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support... verifications by monitoring bookings and collections with hauliers and suppliers. Insurance and claims management support. Ensure...
Think Specialist Recruitmentand support to end users regarding IT equipment for academic and teaching purposes within the College of Science and Engineering... problems, escalating complex issues to higher-level support teams when necessary. 3. Use the Ivanti Helpdesk system to log...
University of Glasgowsubmitted enquiries via the UofG Helpdesk (Ivanti) or email. Other avenues of support will include helping students... Excellent customer service skills. C3 IT skills to use basic Microsoft packages and University of Glasgow Helpdesk (Ivanti...
University of Glasgowof its students and a positive welcome and transition to the University and student life is essential to achieving this. To support... registered or recently graduated students to fulfil the role of Front-Line Support Assistants (Student Helpers) for the...
University of Glasgow