IT SERVICE MANAGEMENT ITIL jobs in LEEDS, United Kingdom

-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider... management practices; Experience with the setup, development, and maintenance of a Service Knowledge Platform such as ServiceNow...

Ensuring high-quality IT service delivery and improvements to seasoned ITIL practices Take lead of big upcoming projects...This exciting IT Service Manager role requires a professional adept at overseeing and improving IT service processes...

and logical state management in the configuration management database (CMDB). Ensuring all incidents, service requests... and manage all incidents, service requests, problem tickets and change management.. Demonstrable experience of working in...

of several major IT projects. Contribute to ongoing documentation, asset management, and inventory management. Efficiently..., assistance, and advice to staff, promoting IT best practices and security awareness. Assist with the management of IT GDPR...

an IT service management environment/ITIL framework. Team and people management experience. Worked extensively..., IET Preferably with an IT service management qualification, e.g. ITIL foundation. What benefits we offer? Flexible...

review are fully documented Co-ordinating and driving conference calls with fellow Novuna IT colleagues and external... and data Excellent presentational skills Experience with Microsoft Office, Excel, ServiceNow ITIL Certification...

management process and the overall service management framework. ITIL certified to foundation level with strong practical... with change and major incident management processes and standards. To provide guidance and training to the service desk...

made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line... lunch Salary: £35,000 - £50,000 DOE + benefits About BCN: BCN is a leading managed IT services provider based in the...