third-party IT Service Providers and a local solution for the Process Control IT estate. Fault call and IT Works Request... database management ITIL Certification or practical working experience of utilising ITIL framework methodologies - Desirable...
TSP Engineeringimprovements Incident and Service Request Management: Verify and manage tickets, ensuring compliance with Service Level... participate in customer onboarding, ensuring a smooth transition into service. Contribute to the management and testing...
Hitachiexperience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL...Job Title: Service Delivery Practitioner Location: Barrow-In-Furness. We offer a range of hybrid and flexible working...
BAE Systemstogether with Service Now, an IT Service Management system used to record, manage and report on all aspects of IT service... Ability to read or listen to users and accurately and succinctly identify the need and record it on the Service Now system...
KBRwith Service Now, an IT Service Management system used to record, manage and report on all aspects of IT service delivery. Support... and succinctly identify the need and record it on the Service Now system. Ability to triage issues using pre-prepared scripts...
KBRusers resolve complex issues. Use request fulfilment and incident management processes together with Service Now, an IT... Service Management system used to record, manage and report on all aspects of IT service delivery. Support others within PPP...
KBR