IT SERVICE MANAGEMENT ITIL jobs in CARDIFF, United Kingdom

close to 1,000 users. This role will be split between management (75%) and hands-on support (25%). The IT Service Desk Manager will play... to optimize service delivery and ensure adherence to ITIL processes. Coordinate with other IT teams and departments to escalate...

and logical state management in the configuration management database (CMDB). Ensuring all incidents, service requests... and manage all incidents, service requests, problem tickets and change management.. Demonstrable experience of working in...

player with a strong emphasis on providing excellent customer service. Good knowledge and understanding of ITIL management... and governance within the ITIL process around the systems you will support. Managing and supporting a wide range of IT networking...

and thriving IT Provider, who are recruiting for experienced 1st Line Service Engineers to facilitate growth. Reporting to the... to all Service management, security and quality management principles. Update support queries with comprehensive notes and time...

services we provide Qualifications Who we're looking for: ITIL Service Management (or equivalent) Strong C# development...Company Description We are Legal & General Investment Management (LGIM), the asset-management arm of Legal & General...

managed IT service. Operating within an ITIL framework, the group provides the IT Service Desk, Incident and Problem...Within University IT, the Service & Operations Group is responsible for the day-to-day operation of the centrally...