IT SERVICE DESK TECHNICAL jobs in GLASGOW, United Kingdom

Reference: 4071 We are pleased to be recruiting for a Level 2 Service Desk Analyst to join a high-growth headquarters... with Service Level Agreements. Working with 3rd line SME’s to help identify tasks and knowledge to transition to the Service Desk...

: As part of our continued expansion, Xerox IT Services requires an office-based 1st Line Technical Analyst to join our client... of the company as a whole Ticket logging, escalating and regular feedback to the Team Leader and Service Desk Manager...

and platforms. Assist in various IT Service Delivery projects. Be willing to take on delegated duties. Daily upkeep... and improvements of internal systems. Daily monitoring the Service Desk for new tickets, prioritising and taking ownership of them...

. Assist in various IT Service Delivery projects. Be willing to take on delegated duties. Daily upkeep and improvements... of internal systems. Daily monitoring the Service Desk for new tickets, prioritising and taking ownership of them...

, customer service desk, trolleys and car park, supporting colleagues with queries where required Minimise waste, delegating put..., coaching to build competence and confidence for high performance Strong operational and technical knowledge of the Service...

outstanding customer service. Experience of setting up and using Audio Visual and IT equipment for meetings and video calls... will be the first point of contact for all queries. They will also work closely with the firm's staff, as well as other service...

services that our team provides including desk and meeting room bookings and locker allocation and maintenance. Therefore, it... of excellence, ensuring the delivery of world class customer service! The successful candidate will be highly visible, as they work...

to strategic decision-making while leveraging your technical expertise in cloud architecture and support. Key Responsibilities... responsibilities. Skills and Experience Required: Essential: Minimum 3 years of managerial experience in an IT environment...

to be at home or at your desk all the time, it's a get out and meet people job, it's a grab a camera and make a film job, it.... Scotland's Railway is part of this large family, and it covers a large geographical area from the Borders to Thurso at the...

with IT and Business Operations Ensuring high standards of service are consistently maintained and developed Quality... and stay calm under pressure Good influencing skills Acts as a role model Customer service focused Technical Skills...

with IT and Business Operations Ensuring high standards of service are consistently maintained and developed Quality... and stay calm under pressure Good influencing skills Acts as a role model Customer service focused Technical Skills...

(CoSE). Reporting to the Service Desk Team Lead, this position requires a proactive and customer-focused approach...Assistant Systems Analyst x 2 Job Purpose The Assistant Systems Analyst provides a range of technical advice...

, electrical... Oxfordshire £34000 - £35000 per annum IT Service Desk Lead Location: Oxfordshire Salary: £35k... Would you like to become involved in an exciting and fulfilling opportunity to design and develop technical solutions in support of various key...

and support of our core IT products and services Provide technical support to our user base, both remotely or on-site... of the team and act as a mentor to more junior members of the Service Desk team. To ensure resolutions are provided...

class IT Support function - ensuring that a premium level of technical support and customer service is provided across the... and maintain procedural documentation to be leveraged by Service Desk and Support Teams Manage the regional Opex and Capex...

or experience in Technical Support, Service Desk and/ or IT roles. Experience working with IT infrastructure including Active... on service desk issues and escalation to 2nd Line as required. It is a great opportunity to build on your technical skillset...

the role if you have – Demonstrable knowledge or experience in Technical Support, Service Desk and/ or IT roles... Support Engineer with a strong technical background and passion for problem solving. Working alongside the wider Service...