. To support our continued ambitious growth plans, we are delighted to be recruiting for a Technical IT Service Desk Specialist... to join our fantastic IT team. What are we looking for? As a Technical IT Service Desk Specialist, you will play a critical role in...
British Engineering Services Groupoffices. Proactively support IT operations, in the service desk environment at 1st / 2nd line level, escalating issues... coverage pattern. Main Responsibilities gained: Good understanding of IT Service Desk call logging and management of calls...
Canopius, network, monitoring, and backup) Act as an escalation for the Service Desk and assist with resolving issues Work with 3rd... party suppliers to ensure continuity of good service On-site office visits We'd love to hear from you if you have: IT...
Tandem Bankservice desk SLAs. You will work closely with the team leader and your peers on the service desk, as well as technical... escalation and functional fulfilment teams to resolve customer service tickets quickly, efficiently and to the customer...
BCN Groupservice desk SLAs. You will work closely with the team leader and your peers on the service desk, as well as technical... escalation and functional fulfilment teams to resolve customer service tickets quickly, efficiently and to the customer...
BCN Group. Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving... and strategy. Proactively contribute to knowledge transfer to the IT Service Desk to move repetitive and well documented tasks...
Hill Dickinsonbeing highly considerate of BCN’s operational agreements with customers, the service desk SLAs and associated KPI... support position. Act as a point of escalation for service tickets requiring enhanced management and consideration. Support...
BCN Groupbeing highly considerate of BCN’s operational agreements with customers, the service desk SLAs and associated KPI... support position. Act as a point of escalation for service tickets requiring enhanced management and consideration. Support...
BCN Grouphave an opportunity for an experienced 2nd Line Support Consultant to join our service desk team. The role will act as an escalation point... for IT and providing outstanding customer service is essential. Providing 2nd line technical support for hardware...
BCN Grouplooking to recruit a senior network support engineer, ideally from a service desk within a managed service or internet service provider...The Role: IT Network Support Engineer Location: Manchester City centre with hybrid working (3 days in the office...
CRG TEChave an opportunity for an experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point... made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line...
BCN Group