IT SERVICE DESK 2ND jobs in GLOUCESTER, United Kingdom

Senior IT Service Desk Technician - Gloucester As a Senior IT Service Desk Technician, working within the IT... day As our next Senior IT Service Desk Technician, your key responsibilities are: Provide a highly effective...

and to support 1st and 2nd line service desk engineers. The role is responsible for achieving and maintaining good working... o Maintaining 95% or above on our service desk SLA agreements o Maintaining the GBE Converge IT network, ensuring that any items...

to both remote and onsite customers with managed service contracts. You will also support 1st and 2nd line service desk engineers..., Technical Architects, and Solutions Architects to create IT solutions that meet customer needs. Maintain a service desk SLA...

of technical support to remote and onsite customers with a managed service contract and to support 1st and 2nd line service desk...% or above on our service desk SLA agreements Maintaining the GBE Converge IT network, ensuring that any items of risk are highlighted...