receive and respond to incoming telephone calls, e-mails, office walk-ups and service desk tickets regarding issues that arise..., prioritising as necessary, resolving them within agreed SLAs and escalating to the IT Service Desk Supervisor, members of the IT...
Schrodersand participate in training, socials, and insight events. The Team - IT Service Desk The Schroders Service Desk head up the front... means there’s a great working environment for the team. What you’ll do As a Service Desk apprentice, you will spend 20...
Schroders