INCIDENT PROBLEM MANAGER jobs in LONDON, United Kingdom #5

manager focused on delivering global investment management excellence and retirement services that investors can rely... to minimize their recurrence. Document incident responses and communicate lessons learned to enhance our incident handling...

to the Senior Operations Manager whilst assisting with any ongoing investigation or required documentation Creating feedback... up to date on the internal database Working with the Senior Operations Manager to investigate and follow up on any...

ITIL framework of Incident, Problem, Change and Release Management. Familiarity with; Microsoft Defender Antivirus... Directory (2016 or 2022), Microsoft Configuration Manager and Microsoft Azure IaaS (including Entra ID, Entra Connect, Entra SSO...

and other existing internal/external sources of information relevant Report conclusions to line manager and team on above data... Cooperate with line manager leadership to consolidate key information on country business events to feed Quarterly Business...

upgrades, refreshes, and replacement Leads or supports incident response and problem-solving efforts in more complex... manager focused on delivering global investment management excellence and retirement services that investors can rely...

of information relevant Report conclusions to line manager and team on above data Cooperate with line manager leadership... from field team, prepare a monthly report (to include observations, and recommendations) for line manager Country Training...

, problem-solving + analytical skills. Analyzing, designing + implementing robust and scalable solutions to address complex... Incident management including: Major/Minor Incidents, root causes + resolutions. Advantageous Skills: Matlab, Agile + Time...

) *Functional: Should be able to understand a given business problem and propose various solution options (process improvement..., Incident/Change management, Network/Service inventory, Service Assurance journey, Fault Orchestration, Field Operations...

to monitor and evaluate service delivery and compliance. lead incident management efforts, ensuring timely resolution... to a non-technical audience. exceptional analytical and problem-solving abilities, capable of identifying and resolving issues...

data processing with applicable data protection law and UBS policies. Participate in breach incident process in case... to enable structured problem solving with ability to synthesize and express complex issues into concrete outcomes...

Negotiation skills A passion for service improvement Incident, Request, Problem, Access and Order Management Ability to liaise.... Track repairs, damaged, lost or stolen assets Work closely with the ICT Vendor Manager on issues and strategy requiring...

, problem-solving + analytical skills. Analyzing, designing + implementing robust and scalable solutions to address complex... Incident management including: Major/Minor Incidents, root causes + resolutions. Advantageous Skills: Matlab, Agile + Time...

team and be responsible for incident, problem and change management. What's in it for you? As the Head of IT Service... team: Manage and mentor regional Service Desk Managers and the IT Training Manager, ensuring that services delivered meet...

's how. We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100.... Own the roadmap of change and implementation for the team while periodic and BAU tasks continue. Owning the incident...

Purpose To work alongside the Practice Manager in maintaining a high quality, comprehensive service of care... · Work alongside the Practice Manager to undertake audits and embed necessary compliance measures · Identify and enable...

job responsibilities include, but are not limited to Act as a partner, trusted advisor and relationship manager for our business users... matter expert, understanding the product portfolio and how to support them. Ownership of all incident tickets and service...

emails and preparing incident reports. Proactively uses initiative to recognise priorities within own workload Problem... to the Building Manager Your attitude should always focus on ‘how can we help’ in all situations to the team and to the...