INCIDENT PROBLEM MANAGER jobs in LONDON, United Kingdom #4

with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center... problems and projects into manageable goals Ability to get to the heart of the problem and make sound and timely decisions...

for the customer and colleagues, working with individuals/ teams internally and externally to resolve the incident and put in... between internal and external stakeholders. Creative, strategic, and forward thinking with a great aptitude for problem solving...

, capacity planning, incident response, and problem management for the company’s data communications network. Develops... to other resources. excellent decision-making, problem-solving, team and time management skills Is resourceful and proactive in...

day to day delivery of Operational Resiliency for LSE including incident & problem review, technology risks, third party..., design forums and working groups. Attending incident review meetings and providing trend analysis of incidents from a 2nd...

through to resolution, leveraging the ITIL principle of Incident, Problem, and Change management. Ensure detailed shift..., across the USA, UK, and Poland. We are the first point of contact for technical issues and owners of Major Incident Management...

managing outdoor events, small, medium, and large as a Project and Event Manager (tactical lead preferred or the... and major incident response) (delivery of multiple projects at same time essential) Strong knowledge of industry best practise...

. Knowledge ITILv3 qualified, with knowledge and experience of Major Incidents, Problem, Incident, Change, Risk, Security... measurements. An experienced IT supplier/service manager is needed to manage support teams, evaluate performance metrics...

, incident, problem management) A good understanding of enterprise security practices, authentication, and identity management... and associated MI (e.g. Microsoft Intune and Endpoint Configuration Manager, Proton etc). Automation & Customer Interaction (e.g...

the management of daily activities of the Service Desk and assisting the Tech Services Manager and Team Leads when... (1st line) for incoming calls Troubleshoot and take ownership of tickets following Incident Management and Request...

or European EHS legal requirements. · Bring to the immediate attention of Site Manager any critical incident or problem... all areas of service provision, in pursuit of continuous improvement · Accountable to their immediate Manager for ensuring...

security risks, including identifying vulnerabilities and implementing appropriate controls. Incident Response: Proficiency in...). Spanish is highly valuable. Skills: Analytical Skills: Strong analytical and problem-solving skills to analyse security...

by clarifying the customer's needs; determining the cause of the problem; selecting and explaining the best solution to solve the... problem; expediting correction or adjustment; following up to ensure resolution. Laptop builds and profiling for new...

and run without incident. This role will be part of a team of several SAP BASIS Analysts You will also: Participating in... security, database problem determination and resolution Seeking training opportunities to increase knowledge and skill set...

and IT stakeholders in quick issue resolutions in the context of an Incident Management, Problem Management, CI/CD deployment... of an Incident Management, Problem Management, maintenance patching activities and configurations / User Management Work in a DevOps...

manager focused on delivering global investment management excellence and retirement services that investors can rely... to minimize their recurrence. Document incident responses and communicate lessons learned to enhance our incident handling...

to hardware, software, and network connectivity. Incident management: Act as a point of contact for end-users, ensuring timely... and effective resolution of technical problems while maintaining a high level of customer satisfaction. Problem diagnosis...

to the Senior Operations Manager whilst assisting with any ongoing investigation or required documentation Creating feedback... up to date on the internal database Working with the Senior Operations Manager to investigate and follow up on any...