level agreements to provide call handling, ticket and incident management, escalation and first line investigation... experience of Incident Management Systems (ServiceNow) First Line level IT support experience preferably within a remote support...
BDOJob Summary: The Senior Analyst is responsible for driving the completion of incoming tickets and assisting the... and management of support desk including handling of basic enquiries Completion of RFI and RFP as part of the sales process First...
Partnerizehave vacancies for 2X Desktop support analysts. ( 2nd line ) As part of the IT services team, the desktop support analyst provides support... for all IT services and IT service users. Responsibilities include; handling incidents or service requests using the incident...
Antal InternationalSenior Service Desk Consultant, Senior Support Desk Analyst, Incident Management, Product Support, ITIL, SLA/KPI... Incident management? Global tech client is looking for a Senior Service Desk Consultant to be the sole Service Desk...
Ascent People