REQUIRED: SERVICE DESK LEAD - SC CLEARED LOCATION: FT ONSITE IN WINCHESTER OR LEICESTER DURATION: 12 MONTH INITIAL... service. *Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) *Perform software...
LA Internationaland problems when escalated by service desk and support staff. Working autonomously and without technical support to seek solutions... knowledge base to ensure a high quality ICT support services and to promote and enable customer ICT self-service. Always ensure...
ProtocolGood General Knowledge of ICT Eye for detail and ability to work within processes Good written and spoken communication... and solutions Ability to work with staff and suppliers on a day-to-day basis Ability to explain technical information in a simple...
England Netball, responds to Service Desk calls that cannot be resolved by the 1st Line team Responsible for expensive ICT equipment... initially Main Duties Providing 2nd line technical support to end-users; acts as a liaison between 1st and 2nd line support...
Venn Group, responds to Service Desk calls that cannot be resolved by the 1st Line team Responsible for expensive ICT equipment... initially Main Duties Providing 2nd line technical support to end-users; acts as a liaison between 1st and 2nd line support...
Venn Group