HELP DESK OPERATOR jobs in SHIRLEY HAMPSHIRE, United Kingdom

: To receive and action direct telephone, email requests for service in accordance with the Help Desk procedures, answering calls... in a professional and personable manner To monitor and record the response of EFS Technicians to Help Desk requests...

telephone, email requests for service in accordance with the Help Desk procedures, answering calls in a professional... and personable manner To monitor and record the response of EFS Technicians to Help Desk requests and to ensure customer...

that workstations are kept clean and maintained, with all tools and equipment stored correctly. Uphold a clear desk policy Quality... to achieve specification and acceptable standards for your role. For example, Approved Operator (AO) stamp(s) to be kept up...