and second-line issues. Logging information on Service Desk software and raising a ticket. Providing updates to customers... during ticket progression. Providing first-class support and either taking the issue to resolution or passing it on to the 3rd line...
Estio Technology Recruitmenthelp desk team Assisting with setting up PCs and Networks Qualifications: 5 GCSEs grades A*-C/9-4 or equivalent... would include a range of duties including 1st Line support, password re set and troubleshooting. You will be working alongside...
Estio Technology Recruitmentto service call requests from the Help desk during regular hours and while on call. For after-hours support, refer cases to the... is to provide first-call response and technical expertise for various systems, including Fire, CCTV, EAS, Access Control, PA...
Randstadof contact for staff IT help and support and is the 'front door' to IT Services, providing first line support for the University's IT.... Integral to the success of this department is our award-winning IT Service Desk. This customer-facing team is the single point...
Leeds Beckett University