Administrator to work within the IT Service Desk to provide professional, efficient, and friendly IT support to client advisory... and investigating incidents Responsible for the management of service requests coming via telephone, email and web Providing desk side...
QA ApprenticeshipsOperations Manager. Manage the Help desk & assign calls to the team. Resolve any problems within the allocated time as defined... on the Help desk to ensure minimum escalations. Ensure that all daily KPI data is completed and compiled for daily & weekly...
Think Specialist Recruitment