HEAD OF ITSM SERVICE jobs in UNITED KINGDOM, United Kingdom

Head of Service Delivery / Service Desk Manager Head of IT Service Delivery- (London/Manchester) A Leading... Investment Management business are looking to hire a Head of IT Service Delivery with experience in leading IT Service Management...

Head of IT Service Delivery Law Firm London - Hybrid We are recruiting on behalf of a global law firm requiring... a new Head of IT Service Delivery based in London. The role will be accountable for all IT Service Delivery capabilities...

Head of Support and Customer Experience £54k-£60k + potential 10% bonus, dependent upon experience. Permanent... holidays and you can also buy up to 5 days, paid back over 12 months (Pro-rata), when you reach 2 years’ service this will rise...

Company Description Head of Support and Customer Experience £54k-£60k + potential 10% bonus, dependent upon... 2 years' service this will rise to 26 days, then 1 day with each year of service up to 5 years Holiday buying scheme...

ITSM processes and develops our departmental tooling (Jira). For more information visit Role Summary The Head... areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network...

day-to-day life at Clarksons, visit us at Role Summary Working within the ServiceDesk and Service Delivery team, the... person in this role will require a high degree of service knowledge, technical support, and desktop service skills...

. · Strong understanding of IT service management (ITSM) frameworks, processes, and best practices. · Proficient knowledge of incident...Due to team growth the position of Service Delivery Manager has become available to join our successful team...

on the service desk Record all faults and related occurrences on the ITSM system Plan and prioritise work to ensure... and strong technical troubleshooting ability Areas of responsibility - Fault calls/Request for Service Ensure that information...

on the service desk Record all faults and related occurrences on the ITSM system Plan and prioritise work to ensure... and strong technical troubleshooting ability Areas of responsibility - Fault calls/Request for Service Ensure that information...

of service provision Management of the Company's preferred IT Service Management (ITSM) platform Ensure assets... intervention Work closely with the Head of Information and Cyber Security to ensure service processes are reflected in company...

, we are on the lookout for our next Sr. IT Service Desk Analyst based at our site in Hendon. Occasional travel to GAIL's retail... locations and Head Office is required. Every day is different at The Bread Factory, but here are some of the things...

a standardised and repeatable service Produce management reports from ITSM data Performing or arranging software rebuilds following... Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience...

will report to the Head of IT and collaborate with various teams across the business, taking ownership of the technology solutions... used and managing relationships with third-party vendors. In your first three months you will: Work with the Head of IT...

within appropriate SLAs (Service Level Agreements). Who you will work with You will work with the Head of Technology Tooling... Platform Engineer, you'll be part of a team delivering a first-class IT service for all colleagues, helping them with technical...

responding to trouble tickets generated through the IT Service Management (ITSM) ticketing system; Assist timely allocation... of potential and actual service problems Experience of working within a customer support environment Broad and in-depth...

software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...

software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...