HEAD OF CUSTOMER EXCELLENCE jobs in BIRMINGHAM, United Kingdom

together all proactive and reactive customer communications to create a single Centre of Excellence for Customer Communications..., helping them throughout their financial lives and bringing the depth and breadth of HSBC to them when they need it. As Head...

a dynamic and results-driven Head of New Business Sales to lead our UK team in driving new logo solution sales revenue... to maximize profitability while ensuring customer satisfaction and retention. Stay abreast of industry trends, competitive...

leading our kitchen team to culinary excellence. Your responsibilities will include supervising and coaching kitchen staff... of the Head Chef, you'll seamlessly oversee kitchen operations, maintaining quality and consistency throughout. Monitoring...

, deploy and handover lifecycle. To drive excellence, there will be a requirement to manage the digital & data project... will conduct project gate reviews with the Head of IT to ensure each project has a robust business case, controls and delivery plan...

looking for a visionary and innovative individual to help drive the new Stratstone and BYD partnership forwards. Reporting in to the Head... and constantly assessing against budget objectives Championing a great customer experience Ensuring your dealership is a Centre...

600 consultants to deliver a portfolio of c £/€10m project services in the Private sector. Reporting to the Head..., or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change...

to the Head of Private Sector in Enterprise Applications, you will lead a team of senior colleagues across the delivery... to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in...

. Ability to handle multiple tasks under pressure. Creative with a passion for customer service excellence. Proficiency in Microsoft... and develop existing customer relationships. Drive seasonal campaigns and promote new products. Pursue new accounts and achieve...

role is critical to the success of the organisation, ensuring the ability to act swiftly to customer requirements. The... your capabilities to enhance your development and excellence. Innovation: Curiosity is encouraged, and it will be an ongoing lifeline...

, and productivity is maximised. To efficiently manager Travel Customer Experience & Claims first line resources within a matrix model... for UK Travel; ensuring that SLAs are consistently met across all key metrics and enabling the delivery of a customer centric...

. Outcomes reviewed by organisational head. Decisions and results have an impact on the function and their success. Performance... and Electronic systems and equipment Assist in running an efficient maintenance operation which can fulfil operational and customer...

initiatives in support of the business goals. Reporting to the Head of HR, you will work closely with Line Managers and Senior... with other functions of the HR operating model including our Centres of Excellence to provide leadership and support in the execution of HR...

or exceed guest expectations and builds customer loyalty through product and or service excellence Take a proactive sales... booking service alongside proactive sales initiatives, the delivery of the product offer, the development of customer...

with a focus on service delivery and excellence; resolve issues relating to workflow, resource availability, working relationships... and collectively for the benefit of the business across their team and other teams as appropriate Identify head count issues to Legal...