HEAD OF COMPLAINTS jobs in WEST MIDLANDS, United Kingdom

JOB TITLE: Head of HR Advice Service LOCATION: Rugby SALARY: £60,000 - £65,000 + £5K car allowance The COMPANY... the UK. The ROLE The successful Head of HR Advice Service will be required to do the following: To lead and advise...

Looking for an exciting new opportunity? We've got you covered! Due to business growth, we need a Head of Operations..., renew and develop customer contracts. High level problem resolution and complaints management. Oversee I.T systems...

Head of Clinical Complex Care £70,000 per year Bonus, car allowance and other great benefits National Reports... clinical review meetings. The management of complaints and incidents, including the company Serious Untoward Incident...

head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence... all account queries highlighting any concerns to line managers on time. Raise any complaints, errors or omissions with management...

A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the..., development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure...

requests, queries and complaints are dealt with promptly to provide an excellent customer experience. Driven and ambitious... Revenue driven - to grow the member spend per head. Additional Information Want to know see more of the great things...

A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the..., development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure...

and delivery Internal policies and procedures, including any complaints processes that are relevant to Severn Trent... initiative to dive head-first into problem solving. No two days are the same on the front line and not every day goes to plan...

Hootsuite to log complaints and manage any queries that come through Twitter and Linkedin. Accountabilities Managing... and complaints on the database to ensure we achieve our target of 95%+ Monitoring you own work list of open queries, ensuring...

awareness culture To undertake any other duties as directed by the Head of IT General Obligations – All employees... company to its tenants, clients, and customers Taking ownership and responsibility to respond to complaints positively...

. Services the requirements of members, guests, JCB corporate guests and PGA Professionals at the club as laid down by the Head.... Responsible for evaluating their own performance; addressing complaints and resolving problems. Responsible for implementing...

head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence... complaints, errors or omissions with management on discovery to protect Gallagher’s reputation. Work in accordance with the...

customer complaints in collaboration with the Product Management team. 🔬 Monitor the competition, staying informed... required, including visits to the Head Office and customer sites, as well as international travel. Essential Skills, Knowledge...

and guidelines governing our products and operations. Reporting directly to the Group Head of Product Integrity, you will play... activities/product complaints/ADR reports. Act as the key “go to” RA contact with the H&B business who can provide efficient...

. Investigate potential disciplinary issues and complaints, recommending and implementing areas of improvement and best practice... of poor performance or non-compliance and escalating issues to the Head of Service as appropriate. Set service and related...

, customers, and tenants Answering the telephone and professionally dealing with all queries and complaints Provide a customer... and head offices to provide them with a regular informative review of trading performance Provide the Centre Manager and team...

and Lecturers to manage and deliver the Games & Media Pathway at our busy Birmingham Centre. Working closely with the Head of Centre... and providing advice and guidance on courses - Experience in managing student issues such as enrolment, complaints, disciplinary...