HEAD OF COMPLAINTS jobs in CROYDON GREATER LONDON, United Kingdom

. Further to an internal promotion, the PPF is delighted to announce that we are looking for a new Head of Customer Resolutions... for providing motivational, member-focused direction for resolving customer complaints, implementing changes to member data...

Roadside Assistance (RSA) & Mobility Line of Business (LoB). Reporting to the Regional Head of Operations Mobility (RSA...) and mitigate the frequency of complaints. Use customer feedback through VoC to drive improvements in service delivery processes...

: Quality audit, complaints management, Voice of the customer and customer feedbacks. Guarantee the continual compliance.... Ensure Az P UK and IE are meeting the FCA, ICO and CBI regulatory timelines and KPIs for complaints and DSARs. Support ISO...

direction of the Head of Customer Services. Complaints & Escalations Respond to all types of formal complaints via phone... of service to external customers (Tenants) as well as internal Customers (Employees of HML) when it comes to formal complaints...

on a permanent basis. Working along side the Customer Services Team and reporting to the Head of Customer Services, you will play... complaints Work with management to analyse process and develop best practice Lead other team members in developing performance...

on a permanent basis. Working along side the Customer Services Team and reporting to the Head of Customer Services, you will play... complaints Work with management to analyse process and develop best practice Lead other team members in developing performance...

on a permanent basis. Working along side the Customer Services Team and reporting to the Head of Customer Services, you will play... complaints Work with management to analyse process and develop best practice Lead other team members in developing performance...