FIRST LINE TRIAGE TECHNOLOGY jobs in UNITED KINGDOM, United Kingdom

Your job in a nutshell: The role will focus on providing the optimum service to customers as a first point of contact for any..., email and chat. Incident Management - logging incidents via phone, incident triage, liaising with resolver teams to progress issue...

, you will work closely with Business Resiliency peers within each Sub Line of Business across Enterprise Technology, Technology...Job Description: As an actively contributing member of the Global Enterprise Technology Crisis Management Team...

line Customer Support Analyst, you'll be on the front lines of delivering great experiences. Helping to ensure.../consultants) Triage and process the support case queue to ensure we respond and communicate in a timely manner against SLA...

. Provide controlled triage to manage all contacts to the Service Desk to maximise the information capture at first... contact. Provide 1st Line support to Exponential-e Customers to resolve any issues at first contact where appropriate. Work in a shift...

health and wellbeing needs of over 4,000,000 users. We are a healthcare company first. We focus on clinical efficacy..., experienced professionals through our in-house built technology. Our mission is to save and change as many lives...

We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance... IT service as quickly as possible. Support first-line investigation and diagnosis of incidents and service requests...

We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance... our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates...

a total triage model, the PA role will support the triage doctors in managing on the day demand. The post holder... care setting. MAIN DUTIES AND RESPONSIBILITIES The post holder will provide first point of contact care for patients...

are accurate and has met the standards set for incident logging. Providing a high first level resolution rate incidents... with a drive to resolving incidents first time in accordance with the agreed SLA All escalated incidents are passed to the correct...

puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build...). Provide subject matter expertise to the local and wider business. Provide front line operational support for delivered...

tech company in the Deloitte Technology Fast 50 for three consecutive years. Dayshape is an advanced resource management... America. Our customers each have thousands of users, who are looked after by their own internal support teams for 1st line...

including first line IT technical support, resolving hardware issues, networking, and cloud operations. Here's what your new... role will look like: First line response to inbound queries across the business and contact centre, performing root cause...

analyst will provide first line triage and technical support to internal staff and clients. We require an experienced IT...The IT Service Desk is the first point of contact between staff and the Firms technology community. The IT Support...

to face by resolving issues at the first point of contact whenever possible. Provide good quality triage to all calls...'s internal customers. To provide the first point of contact for our customers and to provide a first time fix wherever...

The Senior AV Analyst is part of the AV team working as part of the Information Centre which provides first and second... line support to staff, students and visitors in the use of university IT services and facilities. This role is focussed...

technology, knowledge sources and diagnostic tools to either resolve or triage tickets to other iSAMS teams or 3rd party... quality, proactive second-line technical application support service to new and existing customers of iSAMS. You will help...

contact easy, convenient, and transparent for customers to enable a high-quality service to be delivered right first time, through... our ‘single front door’ and appropriate triage. Our service delivery is underpinned by three customer commitments, delivered...