FIRST CALL SERVICE jobs in BELFAST, United Kingdom

emergency service contact centre. This is not your everyday call handler role, as you'll be faced with challenging...999 Mobile Call Handler / Customer Advisor / Call Centre Advisor Location: Belfast, BT1 3BT Salary: £12.58 per hour...

, effectiveness, contractual SLAs and Service outcomes. You'll be the first point of contact for the client around the day-to-day..., you'll need to have excellent people management & leaderships skills, ideally gained in a customer service or call centre...

at the first point of contact when possible or passing to an appropriate team. You will also navigate between phone call... first point of contact whenever possible. Maintaining accurate updates in the IT Service Management System. Connecting...

As the IT Global Service Desk Team Leader for our large scale legal client you will collaborate to ensure consistent... in line with HR policies. Overseeing operational processes for weekend teams, ensuring coverage and adherence to on-call...

As the IT Global Service Desk Team Leader for our large scale legal client you will collaborate to ensure consistent... in line with HR policies. Overseeing operational processes for weekend teams, ensuring coverage and adherence to on-call...

at the first point of contact when possible or passing to an appropriate team. You will also navigate between phone call... first point of contact whenever possible. Maintaining accurate updates in the IT Service Management System. Connecting...

What you will have You will be customer first orientated. Someone with enthusiasm and passion for excellent customer service. You will have excellent...Job description IT Global Service Desk Team Leader We have an exciting new opportunity for a Team Leader...

between phone call, email, self-service portal, and ticket queues as directed by your Team Leader or GSD Manager. This role... issues at the first point of contact whenever possible. Maintaining accurate updates in the IT Service Management System...

, value, and business innovation at the heart of everything we do. ASPIRE is one of our strategic pillars for 2024 and Service... for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes...

? We are looking for ambitions Customer Introducer’s to join our HUB team, delivering an exceptional and friendly service. If you have a passion... for customer service, have good attention to detail & are an empathetic listener who can adapt your style for the best outcome...

Your role will be a hybrid position consisting of face-to-face service, supporting customers with their visa... and additional services with some outbound calling, respond to customer queries, troubleshoot customer service problems, and provide...

. The job holder will be required to work 40hrs per week and be part of an on call rota Benefits Salary up...-ordinators Rectify all faults on the first visit where rectification is within your control. Carry out rolling programme...

& Security Systems business team based in Belfast Northern Ireland. You will be required to work as part of an on call / standby...) as directed by team co-ordinators Rectify all faults on the first visit where rectification is within your control. Carry out...

Systems business team based in Belfast. The job holder will be required to work 40hrs per week and be part of an on call rota... on the first visit where rectification is within your control. Carry out rolling programme of preventative maintenance...

Free Comprehensive and ongoing annual training courses Weekly pay 24 Hour on call service that can be accessed... First Choice is an equal opportunities employer....

equipment and exhibits, across the site, providing a first-class service. Please see full job description attached for further...: Permanent, 40 hours per week (flexibility will be required in the support of an on-call rota which is currently one in five...

first. Our commitment to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart..., at least 12 months of customer service experience, preferably in hospitality. Solid administration and/or a finance background...