Job Summary – 2nd Line Support Engineer Job Role: This is a fantastic opportunity to join a growing and friendly IT... and responsible for providing 1st and 2nd line support via the helpdesk, however some tickets may require site presence, so a driving...
Vertex IT Solutions2ND LINE SUPPORT ENGINEER Job Role: This is a fantastic opportunity to join a growing and friendly IT Support... below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon...
Vertex IT SolutionsHelpdesk Engineer Leeds/Hybrid £20,000 - £26,000 Day-to-Day Duties: Performing to a 1st/2nd Line standard When working... hands-up desktop support and occasionally travelling to different sites to support project work. Providing desktop support...
In Technology Groupdesktop support and perform other activities based on SOPs within agreed SLA’s Provide hardware / software / network problem... diagnosis / resolution via telephone/email/chat for customer’s end users Route tickets to internal 2nd and 3rd level IT support...
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