support to end-users, including troubleshooting hardware and software issues, answering technical queries, and resolving.... Here's how you'll do it : Manage incoming support tickets via email and live chat to ensure first response SLA’s are met each time...
Smoothwall by QoriaHelpdesk Engineer Leeds/Hybrid £20,000 - £26,000 Day-to-Day Duties: Performing to a 1st/2nd Line standard When working... hands-up desktop support and occasionally travelling to different sites to support project work. Providing desktop support...
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