and confident telephone manner with strong customer service skills. Personal qualities: The ability to work under pressure... and second-line issues. Logging information on Service Desk software and raising a ticket. Providing updates to customers...
Estio Technology Recruitmenttelephone-based customer service to help resolve their queries in a friendly and professional way. Be resilient, able to work.... If you’ve got experience of delivering outstanding customer service, why not join our team at HSBC as a Contact Centre Customer...
HSBChave an opportunity for an experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point... made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line...
BCN Groupweek two. The role involves responding to customer incidents and service requests received via telephone, email or web... portal. Information is managed via a standard service desk tool and several WhiteSpider developed and commercial monitoring...
QA Apprenticeships