: – Responding to all IT Support requests, via phone, face to face, email and their support ticket system Providing 1st line fixes... and escalating tickets to more senior engineers where necessary Acting as 1st point of contact for support queries and keeping users...
Grassroots Recruitmentin line with SLAs whilst maintaining a high degree of customer service Provide 1st and 2nd Line support.... Job Description As a 2nd Line Engineer, you will have responsibility for providing 2nd line technical support to internal Colleagues in the...
Togetherof ICT Service Desk Engineer? Responsible for the resolution of 1st line and 2nd line support tickets through to completion... but through their customer experience and beyond! We are looking for a motivated and dedicated helpdesk support person who can...
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