CUSTOMER SUCCESS AND INSIGHTS jobs in CAMBRIDGE, United Kingdom

to “Customer Success” at Gearset; it's a core part of our DNA. We're looking for a Customer Success Manager to join our Scale team... politics and endless red-tape. Our customer success team is class leading, and we'll set you up to succeed with industry...

. You will analyse customer behaviours and define metrics to enable the identification of actionable insights and measure improvements in... customer experience. You will communicate results and insights to both technical and non-technical audiences, including...

extraction, interpretation and analysis of data, driving insights and recommendations for our commercial functions. This role... across the customer-facing teams and the wider business. Key responsibilities include: Maintain and improve Tableau...

business cases for new initiatives to achieve growth targets. Synthesizes voice of the customer (V.O.C.) and market insights... to drive decision making to scope and prioritize business cases for new and enhanced products based on business and customer...

initiatives to achieve growth targets. Synthesizes voice of the customer (V.O.C.) and market insights to drive decision making... to scope and prioritize business cases for new and enhanced products based on business and customer impact. Ensure appropriate...

performance metrics to assess impact/value. Work with other disciplines to understand customer requirements and update the team... for insights Programming skills in Python with willingness to learn other languages Focus on automation and integrating testing...

. Work with other disciplines to understand customer requirements and update the team roadmap to reflect priorities... and API testing Working knowledge of AWS Experience with monitoring, metrics and using data for insights Programming...

REPORTING Report operational and compliance issues, offering valuable insights Manage Retail Merchandising System... touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People...

employee base, including employee engagement, customer experience, thought leadership and transformation programs. You’ll... and comprises of five newly created Business Units: Radiology Informatics, Clinical Integration & Insights, Cardiovascular...

Head of Client Engagement, ensuring its seamless delivery and continued success. With proven experience in pharmaceutical... enhancement of marketing processes, organisation of client workshops, and the oversight of metrics to determine project success...

Head of Client Engagement, ensuring its seamless delivery and continued success. With proven experience in pharmaceutical... enhancement of marketing processes, organisation of client workshops, and the oversight of metrics to determine project success...

on delighting our users You'll own & drive the full design process from discovery through to delivery: turning research insights... into ideas, designing the workflows and UI for features, getting them shipped in product releases and monitoring their success...

of customer usage and system health of patient monitoring solutions. Reports on internal performance measures, including asset... Identify data sources, interfaces and analytics Publish customer scorecard internally Develops new concepts, builds proof...

will lead US marketing initiatives focused on driving customer conversion to help the Dysport team achieve near-term revenue... in management of budget - Insights for design/execution of programs and integration of learning into promotional...

your solutions resonate. High-Impact Environment: Contribute directly to business success with your insights on development... at their core. Customer-Driven Innovation: Collaborate with users and stakeholders to pinpoint their true needs, ensuring...

impact on the success of the business. Our culture of trust, transparency, and collaboration, means everyone at Gearset... two days are the same. You'll be able to showcase Gearset's technical solutions to solve customer pains. Build a sales...

, sales support, clinical specialists, market intelligence Identifying customer proof points and building success stories...? Are you an expert in customer acquisition, value delivery and retention of customers on service contracts? Philips Patient Monitoring...