Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT... Services via counter services, telephone and electronic communications. Contribute to handling incidents, problem records...
QA Apprenticeshipsas well as standard software applications and corporate systems and services. Learning how to and assisting others in the provision... service and operational level agreements, service standards and agreed customer satisfaction levels are achieved by promptly...
QA Apprenticeships