CUSTOMER SERVICE INSIGHTS MANAGER jobs in EDINBURGH, United Kingdom

and customer satisfaction, especially with the migration towards electric vehicles (EVs). Reporting to the Consumer Insights... Manager, you will work on both the input and the output of the research process. Input: You will generate customer samples...

Motability Operations

level and provides insights into customer demands and operational constraints. · Maintains station’s NPS within targets.... · Evaluates and propose cost effective measures to reduce unit cost and enhance customer service delivery. · Managing the day...

Qatar Airways

with subject matter experts, leadership teams, and the talent team, you will gather insights, prioritise requests, and guide... knowledge of financial services capability and competence landscape, the Senior Manager & Certification Regime (SMCR), and the...

Sainsbury's

our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long... merchandiser at Wheal Kitty Customer Experience Demonstrate, understand and drive best in class Customer service Challenge...

Finisterre

. We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer... management role, with exposure to business planning, consumer insights, event management, customer relationship management...

Estée Lauder

insights, quality assurance and technical advice. We are recruiting for a permanent Senior accounting position based in... either our Stirling or Edinburgh office. Key Work Level Accountabilities: Manager or Expert: For people managers, accountable...

M&G

Job description About the role: Pensions Technical Assurance Manager will be responsible within Customer Services for the horizon scanning... for changes in legislation and regulation working alongside Customer Service Senior Management Team to ensure that pension...

IDEX Consulting

Why Johnston Financial? Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988... is one of the largest in its sector and they are committed to ensuring our clients receive exceptional levels of service...

QA Apprenticeships

at Johnnie Walker Princes Street. About You To be successful, you’ll need great customer service skills, preferably, having... on both an individual and group basis, interpreting customer interests and providing information to build a personalised experience...

Diageo

, you will: Be yourself! Support the Food and Beverage Manager to manage daily operations and supervise service delivery Help to meet and exceed...” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help...

Jurys Inn

customer service skills Salary: £21,840 per annum Working hours: Monday to Friday, 10am – 6pm Benefits: 35 days... provision of 5* professional service. The Reception Admin Apprentice position will be paired with a Business Administration...

QA Apprenticeships

” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager... with you every day: you'll be assisting guests at welcome and departure throughout the night Manage room service orders and liaise...

Jurys Inn

on real lives, so we'll make sure you get the time you need with each customer to undertake a quality and respectful service... life. You'll listen to their experiences, ask questions and use your insights to produce a factual report to help the...

Maximus

of maintenance supplies in coordination with the residence team. Basic IT Skills Provide excellent customer service... as much maintenance work as possible internally, providing a friendly, quick and efficient service to our residents. Basic Knowledge...

Vita

on real lives, so we'll make sure you get the time you need with each customer to undertake a quality and respectful service... life. You'll listen to their experiences, ask questions and use your insights to produce a factual report to help the...

Maximus

sure you get the time you need with each customer to undertake a quality and respectful service. Every assessment... listen to their experiences, ask questions and use your insights to produce a factual report to help the Department for Work...

Maximus