CUSTOMER SERVICE INCIDENT MANAGEMENT jobs in GLASGOW, United Kingdom

, ABM. Application management. Technical troubleshooting and logical problem-solving skills. Excellent customer service.... Daily duties: To provide excellent customer service and support, issue resolution and request fulfilment. Deployment...

and approach to team work. Customer Service is Key. Completion of planned preventative maintenance and any reactive requests... per week Location: Thales, 1 Linthhouse Road, Glasgow, Glasgow, Scotland, G51 4BZ A key member of the FM service delivery...

to Knowledge Management, Problem and support the Incident Management process Collaborating with Customer and Support organization... to join our team to help manage 150 locations, 44,000 workstation and 4000 servers. This technician will contribute to the management...

to provide high level of service and recommendations for your customer base. 2. Managing your existing base – customer service... responsibilities It is your responsibility to raise a case with customer service for customers with service issues, and ensure...

to provide high level of service and recommendations for your customer base. 2. Managing your existing base - customer service... responsibilities It is your responsibility to raise a case with customer service for customers with service issues, and ensure...

to provide high level of service and recommendations for your customer base. 2. Managing your existing base - customer service... responsibilities It is your responsibility to raise a case with customer service for customers with service issues, and ensure...

Preferred experience in incident and problem management... and provide recommendations and/or implement solutions to optimize quality of service. Design/implement monitoring solutions...

communication and customer service skills Service Management/Configuration Management tooling Experience in Asset management.... Support service and performance management processes by providing accurate configuration information to allow Major Incident...

Service Scheme Colleagues Welfare Fund What you will need: Excellent communication skills and a strong customer focus...Who are we? Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business...

capabilities. Proven stakeholder and customer management skills Ability to work to tight timescales and prioritise work... focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth...

. You must be keen to learn with excellent customer service skills. This role will be working on a rotational shift basis so... you must be available to work weekends and evenings. The role of Helpdesk Customer Service Advisor is a key position and responsibilities in...

and technology obsolescence management. Operational support with incident analysis and resolution options as circumstances dictate... Techniques IT projects delivery.. Experience of customer and supplier management. Experience of Energy Industry in UK...

range of customer issues, ensuring that a first-class support service is provided at all times. Required skills... take care of everything from infrastructure monitoring to server and firewall configuration, fault-finding, and incident...

teams in all aspects of the vessels’ daily operations relating to marine operations. Leading management and support... supports the fleet operations and requires active engagement with fleet personnel, ashore and afloat, corresponding customer...

of responsibility will include: Prioritising and assess the impact of new incidents via phone and the customer portal. Incident... and maintaining excellent customer service via; Phone, Email and the Portal. Liaising with internal colleagues and stakeholders...

at our client's prestigious site. You must be able to demonstrate and deliver high quality guarding and excellent customer service... a professional manner, always happy to help and ensure delivery of very high customer service Being a visual deterrent and having...