CUSTOMER SERVICE CLAIMS jobs in BEXHILL ON SEA EAST, United Kingdom

a seamless customer journey. Job Details Manage a portfolio of policyholder’s total loss claims through to settlement. Make... and receive calls from internal and external parties Provide excellent customer service, empathy and understanding when...

(claims/insurance experience a bonus) Track record of driving and delivering results, with a strong customer focus... and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company...

recovery process and claims and identifying potential compliance issues for review Acting as a ‘gatekeeper’ for all settled... non-recovered claims with a view of upskilling our team through referral and mentoring Working with management...

claims within handling authority to achieve the optimum claims settlement, using our departmental and best practice... and third parties to ensure we’re achieving the best outcome for our customers Managing and owning the customer experience...

claims Liaising with customers, determining policy cover and legal liability investigations, establishing the loss value... and any associated costs Handling and desktop settling a full and varied range of incidents Ensuring all claims...

how we use Telematics data to improve the customer experience, supporting liability decisions and identify fraudulent behaviours. The role... ways we can utilise our Telematics data in claims. A clear target on underwriting value is the main objective – with huge...

, keeping them updated of any developments Realistic inputting and prompt updated of claims reserves Investigating liability... where required and making decisions on this Settling claims in a timely manner, achieving appropriate settlements and avoiding financial...

% sure we would love to hear from you. Job Details · Delivering analytical insight into claims and counter fraud... with great ideas to add even more value · Supporting the initiative of driving down costs and making the claims function...

% sure we would love to hear from you. Job Details Supporting the commercial manager to deliver the claims strategy... our claims handling processes, improving department productivity and lifecycles Monitoring the performance of the recovery...

, drive transformational innovation and customer service optimisation Working collaboratively with the Senior Outsource... taking and ensuring all issues and remedial actions are captured and followed up Actively supporting the Home Claims...

% sure we would love to hear from you. Job Details Supporting the delivery of our Home Claims strategy to maximise... suppliers to achieve great commercial and customer outcomes Managing risk and business continuity with the business area...

on customer journey, leakage etc. Retaining an up to date technical knowledge with new motor repair regulations and policies... on customer journey and outcomes Skills we would love you to have Strong technical knowledge and proven experience within the...

for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow... for our customers every time by providing great products at the right price with our simple and straightforward service. We treat...

outcomes You will analyse various data sources (including internal loss data and industry data) to form views on Motor claims... inflation You will be the main point of contact for Motor performance across internal teams including Claims, Reserving...

Matter Experts (SMEs), Compliance, Legal, Copy, User Testing and customer service representatives, to gather information...% sure we would love to hear from you. Job Details Collaborate with cross-functional teams, including Claims’ Subject...

, using knowledge of product & policy cover. Handle claims indemnity queries where there has been non-disclosure or queries... and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company...