CUSTOMER RESOLUTION TEAM LEADER jobs in NEWCASTLE, United Kingdom

Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You’ll...Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly...

and complaint management. Aiming for first contact resolution and taking ownership of our customer queries via multiple... development by highlighting any gaps to the relevant team leader or manager Knowledge and Skills Excellent communication...

and complaint management. Aiming for first contact resolution and taking ownership of our customer queries via multiple... development by highlighting any gaps to the relevant team leader or manager Knowledge and Skills Excellent communication...

and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic...We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role...

, and our advisors are empowered to solve customer queries using our bank of support resources and constant connection to a team leader... post holder will work as part of a team to provide excellent customer service to both internal and external customers...

. Excellent verbal communication skills, which allow you to confidently liaise with clients and team members. Excellent written... communication and attention to detail Customer Service Skills As we want the best people for the role, we support flexible...

trouble shooting and determining the most effective resolution for issues Guiding customers through the problem solving... technical discipline Impeccable customer service skills and a confident and professional manner in customer environments...