CUSTOMER PRODUCT TEAM SUPPORT jobs in EDINBURGH, United Kingdom

availability is maintained in line with defined service level agreements. Job Description As a Customer Technical Support Team... Clearances. Job Responsibilities: Provide leadership, support, and guidance to Customer Support Team. Act as the main point...

, a typical day involves: Being an active member of a global team that provides support via live chat, tickets, forums.... Representing the voice of the customer to provide input into every core product, marketing, and sales process. Close collaboration...

availability is maintained in line with defined service level agreements. Job Description As a Customer Technical Support... that couples technical and client relationship skills to successfully implement and support our product...

of 2 1st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team...IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering...

, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT... in technical product management, program management or engineering - Experience owning feature delivery and tradeoffs...

to join our team within the Customer Support and Service Solutions (CS3) line of business. CS3 operates across the UK, providing... aspects related to the ongoing support of the Captor M product. The role will require a high degree of technical competency...

our new hires, employees, and customers in the Dayshape product through utilising our skilled and knowledgeable customer... improving training material and sessions based on that feedback; Comfortable working closely with the wider product team...

performance and customer experience. Support Marketing and Sales departments with relevant product data which can translate... interfaces with almost every other team in the company including Engineering, Sales, Marketing, Customer Success, Professional...

, our approach to securing systems and products needs to change with it. We are recruiting for a Product Security Engineer... solutions that sit at the heart of our products. What you will do as a Product Security Engineer: Your work at Leonardo...

your career! As a Product Validation and Test Engineering Manager, you will lead, develop, and mentor a dedicated team... across product development teams and help shape the direction of the organization. \n Responsibilities: Leadership for a team...

Correspondence Product Owner My client is seeking a Correspondence Product Owner to join their team. The... successful candidate will be responsible for defining, delivering, and maintaining customer correspondence outputs, aligned to the customer...

development, production, customer support and repairs, and eventually disposal. Whether you have extensive industry experience... required for this role Product safety, compliance, electrical safety, hazard log, risk assessment, FMECA Important Position subject...

new capabilities to support modern work execution. We are looking for a VP of Product Management to define and lead.... Work closely with Product Marketing, Pricing and Packaging and Sales to define Go To Market strategy Partner with Customer...

management, engineering services, test equipment support and product sustainment. You will join a team supporting our UK... in a dynamic and fast-paced service environment. An end-to-end understanding of Customer and Product support, including...

Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs * Solve customer issues..., working with a range of different users who will need different type of support Escalate issues to the 2nd Line team...

processes and working instructions Work within challenging SLAs and follow escalation paths to the leadership team and product... specialists promptly when required. Represent the 3rd line team from a Linux perspective in customer meetings. Furthermore...

have an excellent opportunity for a Production Support Engineer. The team you will be joining form part of a multi discipline... stages of a programme, from Bid, to Development, to Production then Customer Support and eventually disposal. We draw...