Purpose - Support the Head of Customer Outcomes Customer to develop and maintain a customer focused, high quality... the onboarding experience for new team members. Responsible for supporting the Head of Customer Outcomes to implement...
Starling BankPurpose - Support the Customer Outcomes & Resolutions Coaching Lead to develop and maintain a customer focused, high quality... & Resolutions Coaching Lead to implement ,maintain and oversee the Training and Competency Policy and Framework across the Customer...
Starling Bankand data entry of incidents, requests, problems, and knowledge articles. 5. Supports teams in ensuring resolutions to customer... positive and constructive feedback and engaging with the team - Demonstrate the ability to resolve complex customer queries...
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