, inefficiencies, leakage, control failures, root cause and other areas of focus Documenting agreed actions and improvement measures... internal upskilling training to the team and ongoing support as needed Working closely with other change teams across the...
Hastings Directinitiatives, best practice and the impact of inefficient processes on customer service, leakage and fraud Carrying out robust...) and recommending improvements that support the goal of reducing complaints and increasing renewal retention Effectively identifying...
Hastings Directon customer journey, leakage etc. Retaining an up to date technical knowledge with new motor repair regulations and policies... on customer journey and outcomes Skills we would love you to have Strong technical knowledge and proven experience within the...
Hastings Direct