CUSTOMER EXPERIENCE AND INSIGHT jobs in LONDON, United Kingdom

Experienced in Customer Experience measurement and driver analysis Experienced in using NLP tools such as XM Discover, Medallia... or equivalent to mine customer feedback Proven ability in driving awareness and understanding of customer experience opportunities...

. Proficient in Microsoft Applications (Excel, Word, Outlook, PowerPoint) Ideally experience in a customer insight role – agency... robust insight on creative concepts. Experience running customer closeness sessions using qualitative research methods...

from across the global community & all appointments are made solely on merit. The Data and Customer Insight Officer interim post... of this programme by example. About the Role The Data and Customer Insight Officer brings together a passion for excellent customer...

from across the global community & all appointments are made solely on merit. The Data and Customer Insight Officer interim post... of this programme by example. About the Role The Data and Customer Insight Officer brings together a passion for excellent customer...

management consulting experience including projects that leveraged customer research to address brand-related challenges...WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) for the Customer Demand & Innovation (CD&I) topic within BCG...

: Strong quantitative skills, comfortable working with large datasets. Excellent excel skills. Experience analyzing customer spend... with customer retail data essential. Experience in the food and beverage sector desirable. Details: Duration: 3 months...

Purpose of the role: Responsible for implementing a best-in-class Customer Experience within operational teams... Responsibility to develop insight capabilities to monitor, analyse and report on all customer feedback across all channels within the...

of our business and work on policies, rules, products and systems to ensure a best in class customer experience. We're... looking for a data driven customer experience program manager to join our growing EMEA team. In this role, you'll work with colleagues...

Transforming Retail through Voice of Customer and AI Technology About First Insight 💡 First Insight is the global...'s Insight engagements, including the collection and detailed organization of online assets from customer Review data inputs...

improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the... Insights and Reporting Director to deliver key projects - Enhance Quality Assurance (QA) in all reporting and insight...

, by consolidating and focusing the knowledge, capabilities, insight and experience of our people along with refined and improved... processes, training and technologies. We want to work with ambitious, energetic, service-focused people with experience in...

improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the... Insights and Reporting Director to deliver key projects - Enhance Quality Assurance (QA) in all reporting and insight...

Agencies Data, Analytics and Insight Partners Experience and Skills Experience Required: A minimum of 5 years... of Consumer and Market Insight experience Ad Hoc research management. Experience with both Qual and Quant methods is prefered...

analytical and insight capability that underpins effective strategic decision making; to drive customer and competitor insight... ensuring our strategy helps us deepen customer relationships, and drive insight that delivers fair value for customers...

Digital Insight / CRO Analyst – Journey Optimisations (up to £50,000) At Immediate, we’re home to some of the biggest.... As a Data Analyst, your focus will be to optimise crucial customer journeys across our web and app platforms. This involves in...

an emerging picture of consumers, including building an in-depth understanding of our customer's full range of alternatives... to establish Insight needs and embed those insights back into the business; Actively supporting the development of BAT's Global...

insight to integrate customer sentiment, market share, brand equity and campaign effectiveness learnings into internal... within the Consumer Insight Team. BSI is responsible for customer and commercial insights for the UK and Republic of Ireland...