The main purpose of the Complaint Handler roles is to investigate and resolve both customer queries and complaints... complaints at first point of contact to drive a strong customer experience. Determining appropriate redress utilising gestures...
interactions. Identify complaints and refer to the necessary complaint handler. Dealing with queries by email, telephone and in... to the company and reduce costs. Excellent customer service whilst meeting customer requirements efficiently & effectively...
The Wise Seekerinteractions. Identify complaints and refer to the necessary complaint handler. Dealing with queries by email, telephone and in... customer service whilst always adhering to their individual underwriting authority limits and in accordance with the procedure...
The Wise Seeker